Ask Comfort
Bilingual assistant by your side anywhere you go
PRICE 900 won/min
*Send us your request
*We get things done on your behalf via Kakao messenger
*Problems solved!
How it works
- Make a minimum deposit of 54,000won/60min to start
- Install Kakao messenger
- Send us your request
- Our fluent bilingual assistance will help you virtually
How time is charged
- Dedicating the time to chat with you about the request
- Researching your request
- Dedicating the time to communicate with businesses, service providers, delivery men, and others regarding your request
- Although we try our best to meet your request, we cannot guarantee 3rd party products or services
- Translations, interpretations, quick questions
- Writing up a short summary of the task that was done along with remaining time
Time NOT being charged
- When you are on queue (our bilingual agents help one person at a time so there may be some waiting time)
- If we need to wait a long time on your end
- When making additional deposit to Ask Comfort
- When we are closed
Average usage of time
- Delivery order of food 15 min
- Buying concert tickets/baseball/movie 30-40 min (There's nothing we can do if tickets are already sold out)
- Book a hotel or make dinner reservation 15 min
- Buying something on your behalf 15 min
- Hiring a handyman/housekeeping/mover 30 min
*Please remember that this is an average time and it may vary depending on circumstances
A kind reminder
- Our bilingual agents are paid hourly wages and there may be issues that our agents may not resolve but you'll still be charge for the time
- Although our agents are highly qualified and trained, they do not have in-depth knowledge about specific fields such as legal issues and etc...
- The time being charged may differ depending on the circumstances and agents as this is all done by a person
FAQ
How do I start the service?
- Just deposit 50,000won/50min to the Korean or US bank account. Send us your request to Contact@KoComfort.com
- What kinds of requests do you get most often?
Anything we can do in Korea such as movie tickets, hiring a cleaner/handyman or insight tour info.
- Do my unused minutes expire?
No, there's no expiration date of your deposited minutes.
- Do you remember my previous history of chat?
Yes, for a year. We save it for a year and destroy it due to confidential reasons.
- What is your refund policy?
If you have any remaining minutes left, we'll refund them only into Korean bank account at your request